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Change Management

  • Introduction to Change Management
  • Why does change fail?
  • How do people react to change?
  • Developing a Case for Change.
  • Stakeholder’s impact, influence, concerns and potential resistance to change.
  • Assessing the readiness for change.
  • Defining the principles on which the change will be managed.
  • Developing a change management plan.
  • Identifying change agents and defining their roles.
  • Developing a communication strategy and plan.
  • Creating a reinforcing change process.
  • Managing the challenges that arise in initiating and sustaining change.


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