Absence Management

  • Welcome and introductions and discussion of objectives.
  • The cost of absence.
  • Establishing an absence management policy.
  • Implementing the policy.
  • Handling the sickness notification call.
  • The return to work interview.
  • Skills and behaviours for conducting the interview appropriately.
  • Practice in conducting return to work interviews.
  • Managing sickness review discussions.
  • Linking to the disciplinary process.
  • Personal action planning

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